delivery

TERMS OF SERVICE    PRIVACY POLICY   DELIVERY    RETURN  HANDELSBETINGELSER
 COOKIES

 

 

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Gift packaging

All TINDI orders will be delivered in our gift signature packaging. We provide a number of shipping methods, depending on the shipping country selected. Please note that all orders will require a signature on delivery.

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Delivery attempt

If the first delivery attempt to your specified address fails, your order will be available to collect at the nearest Parcel pickup office or returned to us. Please follow the instructions provided by your Courier and contact our customer service if you require further information.

Our courier delivers from Monday to Friday during business days between 08am – 16 am and on request between 17pm – 21pm, excluding public holidays within DK and your chosen shipping destination. 

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Dispatched

When your order has been dispatched, we will send you a confirmation email with your tracking number. If the package is damaged or the items are damaged when receiving the shipment, you must report this to the Courier Company that delivered your package, at the latest 2 days after receiving the package, then return the items to us immediately.

We cannot be held liable for any delays with Courier Company or local customs

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We offer 3 shipping methods
Simply select the service that meets your needs at the checkout point.

 

  • Postal delivery
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  • Delivery on the same day on selected product

(Please note this service is only available in Copenhagen) 

Enjoy flexible delivery option with our premier service.
You can also select nominated day and time for delivery in advance
For delivery on the same day please contact our Customer service her

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  • Reserve / Collect your Purchase at TINDI Atelier

(Please note this service is only available in Copenhagen)

You can shop online and collect your order at TINDI Atelier as early as the same day.

When collecting your items, please ensure that you bring a copy of your order confirmation email, ID, card used to purchase the items. If you would like some one to collect the order on your behalf, please also provide your signed written permission in addition to above

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Collect your Purchase at TINDI Atelier is by appointment only service.

Simply select pick up in store service at the checkout point. or book your appointment here.

Please note that we do not deliver to freight forwarding addresses or PO Boxes.

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Deliveries within Denmark

Standard shipping 
Delivery in 3 – 6 working days
Complimentary

 

Collect your purchase at TINDI Atelier by appointment only.
Schedule your appointment at the check – out point or book your appointment her . (Please note this service is only available in Copenhagen)
Complimentary

Express Shipping
Delivery in 1- 2 working days
150,- dkk

Delivery same day
Please note this service is only available in Copenhagen 
Request this service by contacting our Client service here.

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Delivery within Europe 2- 6 days

Shipping cost will be shown during check-out.
Please contact customer service if you require further information.

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Delivery outside Europe 3 – 10 days

Shipping cost will be shown during check-out.
Please contact customer service if you require further information

 

Minimize waste

To minimize waste and lessen our impact on the environment, please note that your purchase might arrive in a slightly used parcel / cardboard box.